The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

"Crisp cotton eyelet, lined in ultra-soft silk and adorned with fluttering side ruffles.Jewel necklineSleevelessRuffled trimSilk liningAbout 23½"" from shoulder to hemCottonDry cleanMade in USA of Italian fabricModel shown is 5'9"" (175cm) wearing US size 4. "

"Sumptuous silk, tailored in a classic button-down style with a flurry of ruffles on the collar, cuffs and button placket.Ruffled stand collarLong puff sleeves with buttoned, ruffled cuffsButton frontBack pleats at yokeAbout 25"" from shoulder to hemSilkDry cleanMade in Italy of imported fabric Model shown is 5'10"" wearing US size 4. "

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